In this article we providing information regarding latest New Skill Course – Details of Domestic IT Helpdesk Attendant Job Role – PMKVY
Details of Domestic IT Helpdesk Attendant Job Role – PMKVY 4.0 (2024)
This program is aimed at training candidates for the job of “Domestic IT Helpdesk Attendant” in the “IT-ITeS’’ Sector/Industry and aims at building the following key competencies in the learner.
| Program Name | Domestic IT Helpdesk Attendant |
|---|---|
| Training Outcomes | After completing this programme, participants will be able to: 1. Deal directly with IT service requests/incidents 2. Manage their work to meet requirements 3. Maintain a healthy, safe and secure working environment |
| REFERENCE ID | SSC/Q0110 |
| Version | 3.0 |
This course encompasses all 3 out of 3 National Occupational Standards (NOS) of “Domestic IT Helpdesk Attendant” Qualification Pack issued by “IT-ITeS Sector Skills Council NASSCOM.” The Curriculum is Aligned by “Skill Council for Persons with Disability” for Persons with Locomotor Disability.
Modules in Domestic IT Helpdesk Attendant Job Role – PMKVY 4.0 (2024)
We are giving Modules under the Domestic IT Helpdesk Attendant Job Role – PMKVY 4.0 (2024).
- Deal directly with IT service requests/incidents
- Self and work Management
- Managing Health and Safety
Qualifications Criteria for Domestic IT Helpdesk Attendant Trainer
Domestic IT Helpdesk Attendant in the IT-ITeS Industry is also known as a Helpdesk Executive, Service Desk Executive, Technology Support Executive, IT Support Executive , Helpdesk Coordinator.
Download Handbook of Domestic IT Helpdesk Attendant Skill Course 2024
We are giving direct link to Download Handbook of Domestic IT Helpdesk Attendant Skill Course 2024.
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